Frequently Asked Questions

How much do you charge to organise an event?

Less than you might think! We are a small company with low overheads - we don't have 'managers', only doers, and we don't have posh offices. Our rates vary according to the mix of services you need (just ask, there's no obligation!).

How do you quote for an event?

According to the number of delegates or a lump sum or by the hour - it's up to you.

What is the maximum number of people we can have on an in-house course?

It depends on the subject, the room size and the type of training (eg: workshop, lecture, interactive). Please discuss your requirements with us (without obligation) - we'll do our best to help.

What if we change our mind about holding a training event, conference, etc?

No problem. You can change your mix of services at any time and we will adjust our fee (up or down) fairly. If you cancel the event we will make a charge based on the time we've actually spent and the costs incurred.

Is there anything you can't do?

Probably - but we haven't been beaten yet! Please just ask us.

What if there's a crisis outside your office hours?

We don't have office hours. We give all clients at least one emergency number they can phone - 24 hours/day, 7 days/week. Whoever answers in the small hours may (we hope) be asleep - so please give them a moment to surface!

Do you cater for vegetarians?

Yes - automatically. We are able to cope with most (we daren't say 'all'!) other such needs, too - just tell us what you want.

AlderCross Limited - Registered in England and Wales - No: 04753757. VAT No: 817 6533 16.

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